1. Introduction
We at Amanani Online (“we”, “us”, “our”, the “Site”) respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you:
- visit or use our website;
- create an account;
- place an order;
- subscribe to newsletters or marketing; and
- contact customer support.
By using the Site or providing information to us, you consent to the practices described in this policy. Visit: www.amananionline.co.za
2. Information We Collect
2.1 Information you provide directly
- Name
- Email address
- Telephone / mobile number
- Billing & shipping address
- Payment information (or necessary payment-processing details)
- Any other information you choose to provide (e.g., for support, feedback, marketing preferences)
2.2 Automatically collected information
When you visit or use the Site, we may automatically collect certain technical or usage information, such as:
- IP address
- Browser type and version, device type, operating system
- Pages visited, time and date of visits, click-through data
- Cookies or similar tracking technologies (if applicable)
3. How We Use Your Information
- To process and fulfill your orders (e.g., payment, shipping)
- To communicate with you — order confirmations, shipping updates, customer support
- To manage your account (if you register)
- To send marketing communications, newsletters, promotions — only if you have opted in / consented
- To improve our Site, products and services; analyze usage and trends; secure and maintain our systems
- To comply with legal and regulatory obligations (e.g., tax, accounting, fraud prevention, record-keeping)
4. Data Sharing & Disclosure
We will not sell or rent your personal information. We may share your information only in these limited cases:
- Payment processors and financial institutions (for payment processing)
- Logistics, courier or shipping companies (to fulfill delivery)
- Law enforcement or government agencies if required by law
- Other third parties when you explicitly consent, or when legally allowed/offered (e.g., analytics services)
5. Data Security
We take commercially reasonable technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration or destruction. However, transmission of information over the internet carries inherent risks; we cannot guarantee 100% security.
6. Your Rights
Depending on applicable law (e.g., POPIA), you may have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
To exercise your rights, contact us at: support@amananionline.co.za
7. Cookies / Tracking & Analytics (if used)
If the Site uses cookies or similar technologies, we will disclose this and explain the purpose (e.g., functionality, analytics, marketing). Where applicable, you will be given options to reject or manage cookies.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Your continued use of the Site after changes indicates your acceptance of the updated policy.
9. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact: support@amananionline.co.za